Shipping policy
SHIPPING & DELIVERY POLICY
At Flocolor, weβre committed to delivering your order quickly, safely, and efficiently.
π Shipping Coverage
We currently ship to all 50 U.S. states, including Alaska and Hawaii.
At this time, we do not offer international shipping.
β± Processing Time
Orders are processed within 1β2 business days, Monday through Friday (excluding holidays). You will receive a confirmation email with tracking details as soon as your order ships.
π Shipping Methods & Delivery Times
We offer free standard shipping on all orders. Standard delivery typically takes 3 to 6 business days.
If you need your order sooner, you can select expedited shipping, which delivers in 2 to 3 business days for a flat fee of $9.95.
Please note that delivery times are estimates and may vary due to carrier delays, holidays, or weather conditions.
π Tracking Your Order
Once your order ships, youβll receive a tracking number by email. You can use this number to track the status of your shipment at any time through the carrierβs website.
π« Incorrect or Incomplete Addresses
Please make sure your shipping address is correct before submitting your order.
If a package is returned to us due to an incorrect or incomplete address, a reshipping fee may apply.
β Lost, Delayed, or Damaged Orders
If your tracking number hasnβt updated for more than 3 days, or your order is lost or damaged during delivery, please contact us immediately:
π§ Email: support@flocolor-online.com
π Phone: +1-773-661-7283
Our customer support team is here to assist you and typically responds within 1 business day.